Privacy Policy
Velocity Naples Privacy Policy
Effective Date: August 6, 2025
Last Updated: August 11, 2025
At Velocity Naples, we believe your ride should be free, fun, and worry-free — and that includes protecting your privacy. Whether you’re booking your next class, signing up for our emails, or browsing velocitynaples.com, we’re committed to keeping your information safe and secure.
This Privacy Policy explains how we collect, use, and safeguard your information so you can focus on what really matters: riding with the best in Naples.
1. Information We Collect
We collect two types of information:
a. Information You Share With Us
When you join the Velocity Naples community, you might share:
Your name, email address, and phone number when booking classes or creating an account.
Payment information for purchases (processed securely through our payment partners).
Any details you share when contacting us, filling out forms, or joining promotions.
b. Information We Collect Automatically
When you visit velocitynaples.com, we automatically receive:
Your IP address, browser type, and device details.
Pages visited, time spent on our site, and referral sources.
Analytics data to help us improve your experience.
We may use cookies and tracking tools to make your browsing smoother and more personalized.
2. How We Use Your Information
We use your information to:
Book your rides and keep your Velocity Naples account running smoothly.
Send you class updates, promotions, and VIP offers (only if you opt in).
Personalize your experience both online and in-studio.
Monitor performance so velocitynaples.com is always fast, secure, and rider-friendly.
Comply with legal and safety requirements.
3. Cookies and Tracking
We use cookies to keep things running efficiently — just like our bikes. These help remember your preferences, improve our site, and deliver relevant content. You can disable cookies in your browser, but some features may not work as intended.
4. Sharing Your Information
Your privacy is part of our promise:
We do not sell your personal information — ever.
We may share it with trusted partners (like payment processors or booking software) who help us deliver top-notch service, under strict confidentiality.
We only disclose information if required by law or to protect our rights.
5. Data Retention
We keep your information only as long as needed to provide services and comply with legal obligations. If you leave the ride, you can request your data be deleted anytime.
6. Security
We take privacy seriously. Your data is encrypted, stored securely, and protected against unauthorized access. While no system is 100% hack-proof, we work hard to keep your information safe.
7. Your Privacy Rights
Depending on where you live, you may have the right to:
Access your personal information.
Request corrections or deletion.
Opt out of marketing communications.
To make a request, just contact us — no complicated forms, no long waits.
8. Third-Party Links
Our site may link to other websites (like event partners or community sponsors). We’re not responsible for their privacy practices, so we recommend checking their policies too.
9. Kids’ Privacy
Velocity Naples is all about high-energy rides for grown-ups — we don’t knowingly collect information from anyone under 13.
10. Updates to This Policy
If we make changes, we’ll post the updated Privacy Policy here with a fresh date at the top.
11. Contact Us
Questions? Concerns? Need to update your info? We’re here to help:
Velocity Naples
Email: info@velocitynaples.com
Phone: 239-631-2188
Address: 9118 Strada Pl. Ste. #8105, Naples, FL 34108